1. Minimal Data Collection
We practice strict data minimization. When you create an account or interact with our platform, we collect only the essential information required to operate and maintain your service:
- Account Information: Your email address and encrypted authentication credentials.
- Technical & Usage Logs: Anonymized connection timestamps, IP address during authentication (used solely for anti-restreaming security checks), and receiver protocol type.
- Billing Records: Transaction references and order IDs. We never receive, store, or process full credit card numbers or sensitive financial data on our servers; all payments are handled securely by accredited, PCI-DSS compliant payment gateways.
2. How We Utilize Your Information
Your data is used strictly for internal operational purposes, including:
- Automating line provisioning, subscription renewals, and expiration notices.
- Providing responsive technical support and troubleshooting via our ticketing system.
- Monitoring network integrity and defending our servers against brute-force attacks, DDoS attempts, and restreaming fraud.
3. Enterprise-Grade Security & Encryption
We deploy robust organizational and technical defense layers to safeguard your information. All web traffic is encrypted via TLS/SSL certificates. User passwords and sensitive authentication tokens are stored using strong, salted one-way hashing algorithms (such as bcrypt). Access to server infrastructure is strictly restricted via multi-factor authentication and firewall IP whitelisting.
4. Zero Third-Party Sharing
We respect your privacy. Under no circumstances do we sell, rent, lease, or distribute your personal email address, account history, or usage data to third-party advertisers, data brokers, or external marketing agencies.
5. User Rights & Account Deletion
You retain full ownership and control over your personal data. You may review, modify, or request complete erasure of your personal account information and associated line logs at any time by submitting a verified erasure request through our customer support desk.